Linux and Windows Server Management, Cloud Services by HosTechSupport

Dedicated Support Plan

Dedicated Support Plan

Dedicated Support gives you a complete solution for Technical support. Here we will take care of your entire clients and you can concentrate on increasing your business. We will sort out all the issues of your clients and take care of your servers.


Features:

  • 24x7x365 Unlimited Help-Desk & Live Chat Support
  • 24x7x365 Server Monitoring, Server Management
  • A team of 4 Dedicated Technicians, working round the clock in 3 shifts i.e one in each individual shift and the fourth tech as a backup tech covering sick leaves and weekly offs for other three techs
  • Dedicated Messenger(like Skype) is for you to communicate with the team assigned to you for 24×7 support
  • SLA covering max. 5 minutes for the Response time guarantee and 6 hours of Resolution guarantee
  • No Set-up Fee
  • Day-end reports
  • Basic Sales Chat Assistance on Live chats
  • Phone support for emergencies like calling Data centers for reboots or you for any updates or issues
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Why You Prefer Us ?



Best Quality
24/7 Support
We Keep you Updated
Deliver on time

10 +

Years OF Experience

1000 +

Project Completed

96 %

Client Retention Ratio



Whats Our Clients' Say...

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I contacted Hostech because I was having major issues with ionCube. To my surprise they took 1 look at it and had a resolution in 5 minutes. I had open tickets with other companies and did not receive any contact back. I am so please with their support that I will be using them for trouble tickets on my server. This is what I call 24/7 service.Thank you for a job well done.

Mike L
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May it be securing servers or dealing with any technology, their skilled team makes them 'Unique' as compared to any other company providing such services.

Shahbaz Ali
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HostechSupport is a kind and genuine company. They know how to get the job done and do it with no stress. I would highly recommend them to anyone looking for support for their business. Their written English is excellent and I have never had a trouble communicating with them.I feel they are a credit to any company that uses their services like providing technical server/customer support to small and large business across the world. HostechSupport, not only, has professional but also nice, pleasant & happy techs and a pleasure to work with, while providing their services.

Shaf Hussain
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They have been perfect in resolving my issue with the Server Security. I can vouch on them. keep it up.

Kiran Kabadi
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I am without a doubt, Most grateful to work with HostechSupport!! They really helped my company from being under attack with malware infection to our servers where that host thousands of files.!!! They are expedient, polite and most importantly, trustworthy! I will forever continue to use them to manage my servers and all other security measures from this point on out! Thank you so much HostechSupport for your tremendous amount of support that you gave to our organizaton. You really deserve 10 stars!

Shelon Douglas
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Hired them to handle my website's support. They are doing everything exactly as I want. Very nice!

Jorge
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I wanted a theme for my website and also someone who could help me with the backend. HostechSupport helped me with everything and their work was very good.

Harry
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Started a website to sell all my handmade goods online and they helped me with everything from scratch.

Skeptical
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I wanted live chat feature on my website and hence hired them. They are very good at it.

James
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My site's sales support is completely handled by them and I don't think anyone else would have done a better job.

Olivia
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