Linux and Windows Server Management, Cloud Services by HosTechSupport

Dedicated Support Plan

Dedicated Support Plan

Dedicated Support gives you a complete solution for Technical support. Here we will take care of your entire clients and you can concentrate on increasing your business. We will sort out all the issues of your clients and take care of your servers.


Features:

  • 24x7x365 Unlimited Help-Desk & Live Chat Support
  • 24x7x365 Server Monitoring, Server Management
  • A team of 4 Dedicated Technicians, working round the clock in 3 shifts i.e one in each individual shift and the fourth tech as a backup tech covering sick leaves and weekly offs for other three techs
  • Dedicated Messenger(like Skype) is for you to communicate with the team assigned to you for 24×7 support
  • SLA covering max. 5 minutes for the Response time guarantee and 6 hours of Resolution guarantee
  • No Set-up Fee
  • Day-end reports
  • Basic Sales Chat Assistance on Live chats
  • Phone support for emergencies like calling Data centers for reboots or you for any updates or issues
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Why You Prefer Us ?



Best Quality
24/7 Support
We Keep you Updated
Deliver on time

10 +

Years OF Experience

1000 +

Project Completed

96 %

Client Retention Ratio



Whats Our Clients' Say...

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They have been perfect in resolving my issue with the server security. I can vouch on them. keep it up

Kiran Kabadi
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I am without a doubt, Most grateful to work with Hostech Support!! They really helped my company from being under attack with malware infection to our servers where that host thousands of files.!!! They are expedient, polite and most importantly, trustworthy! I will forever continue to use them to manage my servers and all other security measures from this point on out! Thank you so much Hostech Support for your tremendous amount of support that you gave to our organizaton. You really deserve 10 stars!

Shelon Douglas
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Hired them to handle my website's support. They are doing everything exactly as I want. Very nice!

Jorge
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I wanted a theme for my website and also someone who could help me with the backend. HostechSupport helped me with everything and their work was very good.

Harry
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Started a website to sell all my handmade goods online and they helped me with everything from scratch.

Skeptical
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I wanted live chat feature on my website and hence hired them. They are very good at it.

James
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My site's sales support is completely handled by them and I don't think anyone else would have done a better job.

Olivia
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The staff is very friendly and my website got more hits thanks to them!

Aaliyah
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HostechSupport is very useful and they're quite cheap compared to others when it comes to managing servers. Keep it up!

Chris
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Had a few things done on the server like installing ssl certificate, adding mx records and few others. They completed the job as I wanted.
 

Danial
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