Linux and Windows Server Management, Cloud Services by HosTechSupport

Semi Dedicated Plan

Semi Dedicated Plan

Semi Dedicated Plan was particularly introduced for the Providers who have medium sized businesses where they need to offer their client a Quality support but within the price, they can afford.


Features:

  • 24x7x365 Unlimited Help-Desk and Live Chat Support
  • 24x7x365 Server Monitoring and Server Management
  • A team of 4 Shared Techs, working round the clock in 3 shifts i.e one in each individual shift and the fourth tech as a backup tech covering sick leaves and weekly offs for other three techs
  • Maximum two projects shared for this plan
  • Dedicated Messenger(like Skype) is for you to communicate with the team assigned to you for 24×7 support
  • SLA covering max. 15 minutes for the Response time guarantee and 6 hours of Resolution guarantee
  • No Setup Fee
  • Basic Sales Chat Assistance on Live chats
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Best Quality
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Our Reviews and Ratings



Whats Our Clients' Say...

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Every time I come to them they are courteous and fast to fix my issue. We built such a close bond that I only go to them and allow them full access to my servers. They even moved us over to larger servers with no downtime, can you believe it - NO DOWNTIME and that was awesome. They also have web design department that is doing and has done some fabulous work on goodguyprices.com (coming soon). I will not be going to any other company for my server and web design needs. Thanks again and I look forward to a long term relationship.

Mike L (goodguyhost.com)
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