24x7 Technical Support Provider | Web design & development

Semi Dedicated Plan

Semi Dedicated Plan

Semi Dedicated Plan was particularly introduced for the Providers who have medium sized businesses where they need to offer their client a Quality support but within the price, they can afford.


Features:

  • 24x7x365 Unlimited Help-Desk and Live Chat Support
  • 24x7x365 Server Monitoring and Server Management
  • A team of 4 Shared Techs, working round the clock in 3 shifts i.e one in each individual shift and the fourth tech as a backup tech covering sick leaves and weekly offs for other three techs
  • Maximum two projects shared for this plan
  • Dedicated Messenger(like Skype) is for you to communicate with the team assigned to you for 24×7 support
  • SLA covering max. 15 minutes for the Response time guarantee and 6 hours of Resolution guarantee
  • No Setup Fee
  • Basic Sales Chat Assistance on Live chats
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Why You Prefer Us ?



Best Quality
24/7 Support
We Keep you Updated
Deliver on time

Our Reviews and Ratings



Whats Our Clients' Say...

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Every time I come to them they are courteous and fast to fix my issue. We built such a close bond that I only go to them and allow them full access to my servers. They even moved us over to larger servers with no downtime, can you believe it - NO DOWNTIME and that was awesome. They also have web design department that is doing and has done some fabulous work on goodguyprices.com (coming soon). I will not be going to any other company for my server and web design needs. Thanks again and I look forward to a long term relationship.

Mike L (goodguyhost.com)
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