24x7 Technical Support Provider | Web design & development

Terms of Services

Proprietary Information

All written, electronic and verbal information provided by the company in connection with the performance of the assignment is considered the valuable property of Company and will be kept confidential.


Money Back Guarantee


HostechSupport agrees to pay the money back to the company for any unused portion of the services, in case the company decides to terminate the contract. However, HostechSupport shall hold a part of the amount per month with respect to the plan chosen.

 

Price Guarantee


HostechSupport will not increase the Service rates for the Company during the initial term of this agreement. The length of the term chosen by the Company is in the TERM/TERMINATION paragraph of this agreement. During the initial term of this agreement if HostechSupport lowers the rate for the same plan on its website (HostechSupport) then we will lower the rates charged to the Company to match the website rates and plans.

Change of Plan


The Client can change from its present plan to any other plan of HostechSupport anytime during the contract period. The change of plan will be made effective from the next billing date and company agrees to pay the amount corresponding to the new plan chosen with effect from the date of change of plan. HostechSupport does not charge anything for the change of plan activation.

 

Term Termination


Contract term could be month to month, 3 months, 6 months or 12 months. Following the original term of this agreement the, terms shall remain effective until either party receives a receipt of written notice. Either party will provide written notice with a 30-days notification, of Cancellation.

 

Employment Solicitation


Company, its subsidiaries or affiliates shall not directly or indirectly solicit, employ, otherwise retain or refer to any entity or individual or any staff member of HostechSupport for a period of one year after termination of the contract. HostechSupport will not approach, employ or hold any employee of the Company.

 

Compensation, Invoice and Payment


Company agrees to pay HostechSupport in US dollars. The Company shall pay each invoice within 10 days from the invoice date. Upon termination of the agreement, HostechSupport shall be paid for all partial periods (if any) prior to the date of service termination. Invoices paid after 10 days from invoice date will have a 2% per month interest charge added. Plan and the payment amount is the accompanying 'ADDENDUM'. Paypal is the authorized Payment gateway for HostechSupport. 


If you have to sign up for our Per-ticket plan, you need to refill your account with 100 USD every 3 months. It means you have to refill your account by 100 USD, in every 3 months & this is specifically for the 'Per-ticket plan' only.

 

Severability

If any provision of this Agreement shall be held invalid or unenforceable, all remaining provisions shall continue to be valid and enforceable. Any provision held to be valid and enforceable by the Court if such provision was limited, then that provision shall be deemed to be valid and enforceable as written or construed with those limitations effective.

 

Waiver of Contractual Right

If any provision of this Agreement shall be held invalid or unenforceable, all remaining provisions shall continue to be valid and enforceable. Any provision held to be valid and enforceable by a court if such provision was limited, then that provision shall be deemed to be valid and enforceable as written or construed with those limitations effective.

 

Applicable laws

This Agreement shall be defined and interpreted under the laws of the State of Maharashtra, and Company agrees to settlement under the jurisdiction of Indian Courts in the State of Maharashtra, district of Nasik and in the country of India.

 

Agreement

This is the Service Level Agreement between the parties. This Agreement replaces any prior written or oral agreements related to services, between the parties. This Agreement may be modified only in writing and when signed by both parties.